Bloomingdale's: Had an issue with an order, told them I wanted...
A Bloomingdale's customer review by GetHuman user ~bret from November 25th, 2017
Background on ~bret's case
GetHuman: ~bret - can you tell our other Bloomingdale's customers when your case took place?
~bret: Yup. It was evening, on November 21st.
GetHuman: Did you reach out to Bloomingdale's, and if so, how?
GetHuman: And which of these common Bloomingdale's customer issues best describes the reason you wanted to talk to them?
(Shows ~bret a list of common Bloomingdale's problems)
~bret: "Change order" was why I was trying to call.
~bret's review of Bloomingdale's customer service
GetHuman: So how would you sum up your experience for GetHuman's Bloomingdale's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~bret: Had an issue with an order, told them I wanted to setup and exchange via mail. They offered expedited shipping, and would provide a free pre-paid return label.**Quick service, was able to get someone really quick using *,*,*.
GetHuman: Let's quantify your experience contacting Bloomingdale's. On a scale of 1 to 5, how easy is it go get help on a Bloomingdale's problem?
~bret: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~bret: I'd give them a two out of five on communication.
GetHuman: And what about Bloomingdale's's ability to quickly and effectively address your problem?
~bret: For that I would say five out of five.
GetHuman: And finally- any advice for other Bloomingdale's customers?
~bret: Call them early in the day or late. Don't forget any personal or account information you might need for Bloomingdale's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~bret taken from his Bloomingdale's customer service problem that occurred on November 21st, 2017.