Bloomingdale's: I did not want technical service at $ per minut...

A Bloomingdale's customer review by GetHuman user ~Betty Fotis from November 24th, 2017

Background on ~Betty Fotis's case

GetHuman: ~Betty Fotis - can you tell our other Bloomingdale's customers when your case took place?
~Betty Fotis: Yes. It was afternoon, on November 17th.
GetHuman: Did you reach out to Bloomingdale's, and if so, how?
~Betty Fotis: I used the 800-777-0000 number I found for on the GetHuman Bloomingdale's customer phone number page I was on: Bloomingdale's Customer Service Phone Number
GetHuman: And which of these common Bloomingdale's customer issues best describes the reason you wanted to talk to them?
(Shows ~Betty Fotis a list of common Bloomingdale's problems)
~Betty Fotis: "Make a purchase" was why I was trying to call.

~Betty Fotis's review of Bloomingdale's customer service

GetHuman: So how would you sum up your experience for GetHuman's Bloomingdale's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Betty Fotis: I did not want technical service at $ per minute. I wanted to be directed to your mail order department.
GetHuman: Let's quantify your experience contacting Bloomingdale's. On a scale of 1 to 5, how easy is it go get help on a Bloomingdale's problem?
~Betty Fotis: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Betty Fotis: I'd give them a five out of five on communication.
GetHuman: And what about Bloomingdale's's ability to quickly and effectively address your problem?
~Betty Fotis: For that I would say five out of five.
GetHuman: And finally- any advice for other Bloomingdale's customers?
~Betty Fotis: Call them early in the day or late. Don't forget any personal or account information you might need for Bloomingdale's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Betty Fotis taken from his Bloomingdale's customer service problem that occurred on November 17th, 2017.

Bloomingdale's

3.20 of 5 stars | 28 reviews

~Betty Fotis's Bloomingdale's Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Bloomingdale's, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Bloomingdale's in any way.

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