Blue Apron: Could only hold * minutes then operator asked t...
A Blue Apron customer review by GetHuman user ~Roxanne Duer from November 26th, 2017
Background on ~Roxanne Duer's case
GetHuman: ~Roxanne Duer - can you tell our other Blue Apron customers when your case took place?
~Roxanne Duer: Yes. It was middle of the night, on November 20th.
GetHuman: Did you reach out to Blue Apron, and if so, how?
GetHuman: And which of these common Blue Apron customer issues best describes the reason you wanted to talk to them?
(Shows ~Roxanne Duer a list of common Blue Apron problems)
~Roxanne Duer: "Overcharge/Strange charge" was why I was trying to call.
~Roxanne Duer's review of Blue Apron customer service
GetHuman: So how would you sum up your experience for GetHuman's Blue Apron customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Roxanne Duer: Could only hold * minutes then operator asked that I leave a message. Email said **-** hours for a response. Just signed up but I will be cancelling my membership.
GetHuman: Let's quantify your experience contacting Blue Apron. On a scale of 1 to 5, how easy is it go get help on a Blue Apron problem?
~Roxanne Duer: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Roxanne Duer: I'd give them a one out of five on communication.
GetHuman: And what about Blue Apron's ability to quickly and effectively address your problem?
~Roxanne Duer: For that I would say one out of five.
GetHuman: And finally- any advice for other Blue Apron customers?
~Roxanne Duer: Call them early in the day or late. Don't forget any personal or account information you might need for Blue Apron to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Roxanne Duer taken from his Blue Apron customer service problem that occurred on November 20th, 2017.
Blue Apron
2.40 of 5 stars | 21 reviews
~Roxanne Duer's Blue Apron Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
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