Blue Cross and Blue Shield (MN): Please remember that the best and quickest numb...
A Blue Cross and Blue Shield (MN) customer review by GetHuman user GetHuman-100904 from November 23rd, 2017
Background on GetHuman-100904's case
GetHuman: GetHuman-100904 - can you tell our other Blue Cross and Blue Shield (MN) customers when your case took place?
GetHuman-100904: Yes. It was afternoon, on November 14th.
GetHuman: Did you reach out to Blue Cross and Blue Shield (MN), and if so, how?
GetHuman: And which of these common Blue Cross and Blue Shield (MN) customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-100904 a list of common Blue Cross and Blue Shield (MN) problems)
GetHuman-100904: "Make/Chase a claim" was why I was trying to call.
GetHuman-100904's review of Blue Cross and Blue Shield (MN) customer service
GetHuman: So how would you sum up your experience for GetHuman's Blue Cross and Blue Shield (MN) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-100904: Please remember that the best and quickest number to call will always be the number on the back of your card. Their call center has certain representatives that are only skilled in certain lines of business, and calling a different number could get you to the wrong person.**They have always been extremely knowledgeable and willing to help!
GetHuman: Let's quantify your experience contacting Blue Cross and Blue Shield (MN). On a scale of 1 to 5, how easy is it go get help on a Blue Cross and Blue Shield (MN) problem?
GetHuman-100904: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-100904: I'd give them a one out of five on communication.
GetHuman: And what about Blue Cross and Blue Shield (MN)'s ability to quickly and effectively address your problem?
GetHuman-100904: For that I would say four out of five.
GetHuman: And finally- any advice for other Blue Cross and Blue Shield (MN) customers?
GetHuman-100904: Call them early in the day or late. Don't forget any personal or account information you might need for Blue Cross and Blue Shield (MN) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-100904 taken from his Blue Cross and Blue Shield (MN) customer service problem that occurred on November 14th, 2017.
Blue Cross and Blue Shield (MN)
3.00 of 5 stars | 23 reviews
GetHuman-100904's Blue Cross and Blue Shield (MN) Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars
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