Bodytronics.com: The price is unbeatable for a Polar ft* and I w...
A Bodytronics.com customer review by GetHuman user ~FT7 from November 21st, 2017
Background on ~FT7's case
GetHuman: ~FT7 - can you tell our other Bodytronics.com customers when your case took place?
~FT7: Yes I can. It was afternoon, on November 19th.
GetHuman: Did you reach out to Bodytronics.com, and if so, how?
GetHuman: And which of these common Bodytronics.com customer issues best describes the reason you wanted to talk to them?
(Shows ~FT7 a list of common Bodytronics.com problems)
~FT7: "Change order" was why I was trying to call.
~FT7's review of Bodytronics.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Bodytronics.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~FT7: The price is unbeatable for a Polar ft* and I wanted to use PayPal but it is not offered on the web site (yet). When I called the phone was answered very quickly by a person and she was very polite in answering questions about the product with knowledgeable answers. I asked her about PayPal and she told me that a new Bodytronics web site is in the making and PayPal should be an option then. Then she offered to take my order and send me a invoice through PayPal to my email. I excepted and gave her my order then ** min later I found a PayPal invoice from Bodytronics in my email. All went well for me with free shipping as they promote.
GetHuman: Let's quantify your experience contacting Bodytronics.com. On a scale of 1 to 5, how easy is it go get help on a Bodytronics.com problem?
~FT7: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~FT7: I'd give them a four out of five on communication.
GetHuman: And what about Bodytronics.com's ability to quickly and effectively address your problem?
~FT7: For that I would say three out of five.
GetHuman: And finally- any advice for other Bodytronics.com customers?
~FT7: Call them early in the day or late. Don't forget any personal or account information you might need for Bodytronics.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~FT7 taken from his Bodytronics.com customer service problem that occurred on November 19th, 2017.
Bodytronics.com
3.00 of 5 stars | 2 reviews
~FT7's Bodytronics.com Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars
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