Boost Mobile: After waiting for response for ** mins, a msg i...
A Boost Mobile customer review by GetHuman user ~leonor chacon from November 26th, 2017
Background on ~leonor chacon's case
GetHuman: ~leonor chacon - can you tell our other Boost Mobile customers when your case took place?
~leonor chacon: Yes I can. It was morning, on November 16th.
GetHuman: Did you reach out to Boost Mobile, and if so, how?
GetHuman: And which of these common Boost Mobile customer issues best describes the reason you wanted to talk to them?
(Shows ~leonor chacon a list of common Boost Mobile problems)
~leonor chacon: "Track an order" was why I was trying to call.
~leonor chacon's review of Boost Mobile customer service
GetHuman: So how would you sum up your experience for GetHuman's Boost Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~leonor chacon: After waiting for response for ** mins, a msg info me that all rep were busy and to call later...I just need my ph to get transfered. *** ***-****.*Leonor
GetHuman: Let's quantify your experience contacting Boost Mobile. On a scale of 1 to 5, how easy is it go get help on a Boost Mobile problem?
~leonor chacon: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~leonor chacon: I'd give them a three out of five on communication.
GetHuman: And what about Boost Mobile's ability to quickly and effectively address your problem?
~leonor chacon: For that I would say four out of five.
GetHuman: And finally- any advice for other Boost Mobile customers?
~leonor chacon: Call them early in the day or late. Don't forget any personal or account information you might need for Boost Mobile to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~leonor chacon taken from his Boost Mobile customer service problem that occurred on November 16th, 2017.