Boost Mobile: Human picked up almost immediately. Native Eng...
A Boost Mobile customer review by GetHuman user ~Boost is a Buust! from November 21st, 2017
Background on ~Boost is a Buust!'s case
GetHuman: ~Boost is a Buust! - can you tell our other Boost Mobile customers when your case took place?
~Boost is a Buust!: Sure. It was middle of the night, on November 18th.
GetHuman: Did you reach out to Boost Mobile, and if so, how?
GetHuman: And which of these common Boost Mobile customer issues best describes the reason you wanted to talk to them?
(Shows ~Boost is a Buust! a list of common Boost Mobile problems)
~Boost is a Buust!: "Complaint" was why I was trying to call.
~Boost is a Buust!'s review of Boost Mobile customer service
GetHuman: So how would you sum up your experience for GetHuman's Boost Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Boost is a Buust!: Human picked up almost immediately. Native English speaker, communication clear. She was in transaction processing and could not help with Technical support. "Transferred" me to customer support. After several touch tone noises the Boost system hung up on me before making any connection. Boost *****.
GetHuman: Let's quantify your experience contacting Boost Mobile. On a scale of 1 to 5, how easy is it go get help on a Boost Mobile problem?
~Boost is a Buust!: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Boost is a Buust!: I'd give them a two out of five on communication.
GetHuman: And what about Boost Mobile's ability to quickly and effectively address your problem?
~Boost is a Buust!: For that I would say three out of five.
GetHuman: And finally- any advice for other Boost Mobile customers?
~Boost is a Buust!: Call them early in the day or late. Don't forget any personal or account information you might need for Boost Mobile to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Boost is a Buust! taken from his Boost Mobile customer service problem that occurred on November 18th, 2017.