Boost Mobile: I payed Bill on time for more than six mouths...
A Boost Mobile customer review by GetHuman user ~Eugene Thompson from November 19th, 2017
Background on ~Eugene Thompson's case
GetHuman: ~Eugene Thompson - can you tell our other Boost Mobile customers when your case took place?
~Eugene Thompson: Yes I can. It was middle of the night, on November 10th.
GetHuman: Did you reach out to Boost Mobile, and if so, how?
GetHuman: And which of these common Boost Mobile customer issues best describes the reason you wanted to talk to them?
(Shows ~Eugene Thompson a list of common Boost Mobile problems)
~Eugene Thompson: "Lost or Broken Phone" was why I was trying to call.
~Eugene Thompson's review of Boost Mobile customer service
GetHuman: So how would you sum up your experience for GetHuman's Boost Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Eugene Thompson: I payed Bill on time for more than six mouths .it should be **$ but im still paying **$ please fix this. Waiting for bill to go down as promised
GetHuman: Let's quantify your experience contacting Boost Mobile. On a scale of 1 to 5, how easy is it go get help on a Boost Mobile problem?
~Eugene Thompson: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Eugene Thompson: I'd give them a one out of five on communication.
GetHuman: And what about Boost Mobile's ability to quickly and effectively address your problem?
~Eugene Thompson: For that I would say five out of five.
GetHuman: And finally- any advice for other Boost Mobile customers?
~Eugene Thompson: Call them early in the day or late. Don't forget any personal or account information you might need for Boost Mobile to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Eugene Thompson taken from his Boost Mobile customer service problem that occurred on November 10th, 2017.