Bresnan Communications: Called to change service options. Short wait...
A Bresnan Communications customer review by GetHuman user ~Bill from Billings from November 3rd, 2017
Background on ~Bill from Billings's case
GetHuman: ~Bill from Billings - can you tell our other Bresnan Communications customers when your case took place?
~Bill from Billings: Yes I can. It was evening, on October 24th.
GetHuman: Did you reach out to Bresnan Communications, and if so, how?
GetHuman: And which of these common Bresnan Communications customer issues best describes the reason you wanted to talk to them?
(Shows ~Bill from Billings a list of common Bresnan Communications problems)
~Bill from Billings: "None of those really matches why I wanted to call Bresnan Communications that day." was why I was trying to call.
~Bill from Billings's review of Bresnan Communications customer service
GetHuman: So how would you sum up your experience for GetHuman's Bresnan Communications customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Bill from Billings: Called to change service options. Short wait. Helpful representative. Suggested ways for increased service at reduced cost.
GetHuman: Let's quantify your experience contacting Bresnan Communications. On a scale of 1 to 5, how easy is it go get help on a Bresnan Communications problem?
~Bill from Billings: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Bill from Billings: I'd give them a four out of five on communication.
GetHuman: And what about Bresnan Communications's ability to quickly and effectively address your problem?
~Bill from Billings: For that I would say five out of five.
GetHuman: And finally- any advice for other Bresnan Communications customers?
~Bill from Billings: Call them early in the day or late. Don't forget any personal or account information you might need for Bresnan Communications to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Bill from Billings taken from his Bresnan Communications customer service problem that occurred on October 24th, 2017.
Bresnan Communications
2.00 of 5 stars | 5 reviews
~Bill from Billings's Bresnan Communications Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars
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