Breville USA: My call was answered after the first ring! I u...
A Breville USA customer review by GetHuman user ~sceptic from November 24th, 2017
Background on ~sceptic's case
GetHuman: ~sceptic - can you tell our other Breville USA customers when your case took place?
~sceptic: Yes. It was middle of the night, on November 18th.
GetHuman: Did you reach out to Breville USA, and if so, how?
GetHuman: And which of these common Breville USA customer issues best describes the reason you wanted to talk to them?
(Shows ~sceptic a list of common Breville USA problems)
~sceptic: "Technical support" was why I was trying to call.
~sceptic's review of Breville USA customer service
GetHuman: So how would you sum up your experience for GetHuman's Breville USA customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sceptic: My call was answered after the first ring! I understood her, she was not foreign. I was looking for a **" high cover for a Breville blender I purchased last Christmas for my daughter. Breville doesn't sell them. The rep, Sandra, was exceptionally pleasant. We had a few laughs. Great service.
GetHuman: Let's quantify your experience contacting Breville USA. On a scale of 1 to 5, how easy is it go get help on a Breville USA problem?
~sceptic: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sceptic: I'd give them a five out of five on communication.
GetHuman: And what about Breville USA's ability to quickly and effectively address your problem?
~sceptic: For that I would say three out of five.
GetHuman: And finally- any advice for other Breville USA customers?
~sceptic: Call them early in the day or late. Don't forget any personal or account information you might need for Breville USA to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~sceptic taken from his Breville USA customer service problem that occurred on November 18th, 2017.