Breville USA: They have a call back feature. You enter your...

A Breville USA customer review by GetHuman user GetHuman-377250 from November 27th, 2017

Background on GetHuman-377250's case

GetHuman: GetHuman-377250 - can you tell our other Breville USA customers when your case took place?
GetHuman-377250: Yes I can. It was morning, on November 20th.
GetHuman: Did you reach out to Breville USA, and if so, how?
GetHuman-377250: I used the 866-273-8455 number I found for on the GetHuman Breville USA customer phone number page I was on: Breville USA Customer Service Phone Number
GetHuman: And which of these common Breville USA customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-377250 a list of common Breville USA problems)
GetHuman-377250: "Warranty claim" was why I was trying to call.

GetHuman-377250's review of Breville USA customer service

GetHuman: So how would you sum up your experience for GetHuman's Breville USA customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-377250: They have a call back feature. You enter your telephone number and supposedly they call you back. That was ** minutes ago.
GetHuman: Let's quantify your experience contacting Breville USA. On a scale of 1 to 5, how easy is it go get help on a Breville USA problem?
GetHuman-377250: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-377250: I'd give them a five out of five on communication.
GetHuman: And what about Breville USA's ability to quickly and effectively address your problem?
GetHuman-377250: For that I would say five out of five.
GetHuman: And finally- any advice for other Breville USA customers?
GetHuman-377250: Call them early in the day or late. Don't forget any personal or account information you might need for Breville USA to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-377250 taken from his Breville USA customer service problem that occurred on November 20th, 2017.

Breville USA

2.50 of 5 stars | 27 reviews

GetHuman-377250's Breville USA Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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