Bright House Networks (Central Florida): *** number was always busy. Got through here a...
A Bright House Networks (Central Florida) customer review by GetHuman user ~Risky Business from November 24th, 2017
Background on ~Risky Business's case
GetHuman: ~Risky Business - can you tell our other Bright House Networks (Central Florida) customers when your case took place?
~Risky Business: Yes. It was afternoon, on November 18th.
GetHuman: Did you reach out to Bright House Networks (Central Florida), and if so, how?
GetHuman: And which of these common Bright House Networks (Central Florida) customer issues best describes the reason you wanted to talk to them?
(Shows ~Risky Business a list of common Bright House Networks (Central Florida) problems)
~Risky Business: "Service problem" was why I was trying to call.
~Risky Business's review of Bright House Networks (Central Florida) customer service
GetHuman: So how would you sum up your experience for GetHuman's Bright House Networks (Central Florida) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Risky Business: *** number was always busy. Got through here and automated cable box reset fixed the problem. Never spoke to a rep.
GetHuman: Let's quantify your experience contacting Bright House Networks (Central Florida). On a scale of 1 to 5, how easy is it go get help on a Bright House Networks (Central Florida) problem?
~Risky Business: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Risky Business: I'd give them a three out of five on communication.
GetHuman: And what about Bright House Networks (Central Florida)'s ability to quickly and effectively address your problem?
~Risky Business: For that I would say four out of five.
GetHuman: And finally- any advice for other Bright House Networks (Central Florida) customers?
~Risky Business: Call them early in the day or late. Don't forget any personal or account information you might need for Bright House Networks (Central Florida) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Risky Business taken from his Bright House Networks (Central Florida) customer service problem that occurred on November 18th, 2017.