Bright House Networks (Central Florida): Brighthouse has become one of the worst money h...
A Bright House Networks (Central Florida) customer review by GetHuman user ~tvlanonymous from November 7th, 2017
Background on ~tvlanonymous's case
GetHuman: ~tvlanonymous - can you tell our other Bright House Networks (Central Florida) customers when your case took place?
~tvlanonymous: Sure. It was afternoon, on November 3rd.
GetHuman: Did you reach out to Bright House Networks (Central Florida), and if so, how?
GetHuman: And which of these common Bright House Networks (Central Florida) customer issues best describes the reason you wanted to talk to them?
(Shows ~tvlanonymous a list of common Bright House Networks (Central Florida) problems)
~tvlanonymous: "Service problem" was why I was trying to call.
~tvlanonymous's review of Bright House Networks (Central Florida) customer service
GetHuman: So how would you sum up your experience for GetHuman's Bright House Networks (Central Florida) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~tvlanonymous: Brighthouse has become one of the worst money hogs in central Florida. I keep having my recorder box erased, get no guide on the tv and have run out of aspirin when calling their stupid computer to get to customer service that has only on answer to anything "go unplug your tv"... like that is going to bring back the now empty movies I recorded. I am now on the computer checking out direct tv and dish tv but wonder if they are really any better.
GetHuman: Let's quantify your experience contacting Bright House Networks (Central Florida). On a scale of 1 to 5, how easy is it go get help on a Bright House Networks (Central Florida) problem?
~tvlanonymous: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~tvlanonymous: I'd give them a five out of five on communication.
GetHuman: And what about Bright House Networks (Central Florida)'s ability to quickly and effectively address your problem?
~tvlanonymous: For that I would say four out of five.
GetHuman: And finally- any advice for other Bright House Networks (Central Florida) customers?
~tvlanonymous: Call them early in the day or late. Don't forget any personal or account information you might need for Bright House Networks (Central Florida) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~tvlanonymous taken from his Bright House Networks (Central Florida) customer service problem that occurred on November 3rd, 2017.