Bright House Networks (Central Florida): My tv's ( all * ) skip worse than dish In A Rai...
A Bright House Networks (Central Florida) customer review by GetHuman user ~austnick from November 18th, 2017
Background on ~austnick's case
GetHuman: ~austnick - can you tell our other Bright House Networks (Central Florida) customers when your case took place?
~austnick: Yup. It was afternoon, on November 10th.
GetHuman: Did you reach out to Bright House Networks (Central Florida), and if so, how?
GetHuman: And which of these common Bright House Networks (Central Florida) customer issues best describes the reason you wanted to talk to them?
(Shows ~austnick a list of common Bright House Networks (Central Florida) problems)
~austnick: "Lower my bill" was why I was trying to call.
~austnick's review of Bright House Networks (Central Florida) customer service
GetHuman: So how would you sum up your experience for GetHuman's Bright House Networks (Central Florida) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~austnick: My tv's ( all * ) skip worse than dish In A Rain storm , constantly have to reset boxes ALWAYS . Tbey come to fix and it makes NO difference , If i were to rate this service i must rate it at NEGATIVE * absolute chaos with brighthouse GARBAGE ! Had been dealing with the issues for a year and they cant get it right even after * service techs and many many MANY over the phone trouble shooting , twice we were without tv completey for * DAYS ... did they discount or say "hey what can we do or lets do this for you" **** no ! Bs , i cannot wait for a different or new cable network provider in Clermont , brighthouse is ridiculous, ... worthless like our president , doesnt work from the beginning and cant fix the issues That stare u in the face
GetHuman: Let's quantify your experience contacting Bright House Networks (Central Florida). On a scale of 1 to 5, how easy is it go get help on a Bright House Networks (Central Florida) problem?
~austnick: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~austnick: I'd give them a one out of five on communication.
GetHuman: And what about Bright House Networks (Central Florida)'s ability to quickly and effectively address your problem?
~austnick: For that I would say two out of five.
GetHuman: And finally- any advice for other Bright House Networks (Central Florida) customers?
~austnick: Call them early in the day or late. Don't forget any personal or account information you might need for Bright House Networks (Central Florida) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~austnick taken from his Bright House Networks (Central Florida) customer service problem that occurred on November 10th, 2017.