Bright House Networks (Central Florida): On Tuesday April *nd I let my rescue dogs out i...
A Bright House Networks (Central Florida) customer review by GetHuman user ~Cannotimagine from November 15th, 2017
Background on ~Cannotimagine's case
GetHuman: ~Cannotimagine - can you tell our other Bright House Networks (Central Florida) customers when your case took place?
~Cannotimagine: Yes. It was afternoon, on November 10th.
GetHuman: Did you reach out to Bright House Networks (Central Florida), and if so, how?
GetHuman: And which of these common Bright House Networks (Central Florida) customer issues best describes the reason you wanted to talk to them?
(Shows ~Cannotimagine a list of common Bright House Networks (Central Florida) problems)
~Cannotimagine: "Update account information" was why I was trying to call.
~Cannotimagine's review of Bright House Networks (Central Florida) customer service
GetHuman: So how would you sum up your experience for GetHuman's Bright House Networks (Central Florida) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Cannotimagine: On Tuesday April *nd I let my rescue dogs out into my privacy padlocked fenced backyard to go potty. After letting them out I see a BRIGHTHOUSE man jumping my fence. My dogs chased after him obviously distraught to see an INTRUDER in their yard. He then pops his head back over the fence and laughs. My female dog was seriously injured in her attempt to protect HER yard. She severed an artery in her paw and had to be rushed to the emergency vet, costing her extreme pain, and costing me over $***.**. This is the SECOND time some idiot from Brighthouse has attempted to jump my fence. I was home, and would have gladly let them into my yard after ensuring that my dogs were safe. I called Brighthouse as I was driving home from the vet and filed a report and have HEARD NOTHING since. She had to have * stitches and * staples placed and is in a cast and on pain medication as well as antibiotics and anti-inflammatories all because someone thought it was okay to violate my privacy. I hav
GetHuman: Let's quantify your experience contacting Bright House Networks (Central Florida). On a scale of 1 to 5, how easy is it go get help on a Bright House Networks (Central Florida) problem?
~Cannotimagine: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Cannotimagine: I'd give them a one out of five on communication.
GetHuman: And what about Bright House Networks (Central Florida)'s ability to quickly and effectively address your problem?
~Cannotimagine: For that I would say one out of five.
GetHuman: And finally- any advice for other Bright House Networks (Central Florida) customers?
~Cannotimagine: Call them early in the day or late. Don't forget any personal or account information you might need for Bright House Networks (Central Florida) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Cannotimagine taken from his Bright House Networks (Central Florida) customer service problem that occurred on November 10th, 2017.