Bright House Networks (Central Florida): They are the worst cable company I have ever de...
A Bright House Networks (Central Florida) customer review by GetHuman user ~Disappointing is as usual from November 16th, 2017
Background on ~Disappointing is as usual's case
GetHuman: ~Disappointing is as usual - can you tell our other Bright House Networks (Central Florida) customers when your case took place?
~Disappointing is as usual: Sure. It was afternoon, on November 9th.
GetHuman: Did you reach out to Bright House Networks (Central Florida), and if so, how?
GetHuman: And which of these common Bright House Networks (Central Florida) customer issues best describes the reason you wanted to talk to them?
(Shows ~Disappointing is as usual a list of common Bright House Networks (Central Florida) problems)
~Disappointing is as usual: "Overcharge/Strange charge" was why I was trying to call.
~Disappointing is as usual's review of Bright House Networks (Central Florida) customer service
GetHuman: So how would you sum up your experience for GetHuman's Bright House Networks (Central Florida) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Disappointing is as usual: They are the worst cable company I have ever dealt with and ** years. The set com box reboots sometimes two to three times once after another in one night. The response of the remote and the sitcom box changing channels is slower than molasses. ** years ago I had Cablevision and Time Warner Cable and they were way better then brighthouse is today in **** at the moment they're the only game in town but one day they won't be and I will choose the alternative. Why do you think Bright House has no contracts because they **** so bad that they wouldn't be able to live up to their promises Sarah no different than any other companies are just trying to maximize their profits regardless of their customers needs
GetHuman: Let's quantify your experience contacting Bright House Networks (Central Florida). On a scale of 1 to 5, how easy is it go get help on a Bright House Networks (Central Florida) problem?
~Disappointing is as usual: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Disappointing is as usual: I'd give them a four out of five on communication.
GetHuman: And what about Bright House Networks (Central Florida)'s ability to quickly and effectively address your problem?
~Disappointing is as usual: For that I would say five out of five.
GetHuman: And finally- any advice for other Bright House Networks (Central Florida) customers?
~Disappointing is as usual: Call them early in the day or late. Don't forget any personal or account information you might need for Bright House Networks (Central Florida) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Disappointing is as usual taken from his Bright House Networks (Central Florida) customer service problem that occurred on November 9th, 2017.