Bright House Networks (Central Florida): have * digital tvs--Im told now that i need an...

A Bright House Networks (Central Florida) customer review by GetHuman user GetHuman-393371 from November 20th, 2017

Background on GetHuman-393371's case

GetHuman: GetHuman-393371 - can you tell our other Bright House Networks (Central Florida) customers when your case took place?
GetHuman-393371: Sure. It was evening, on November 17th.
GetHuman: Did you reach out to Bright House Networks (Central Florida), and if so, how?
GetHuman-393371: I used the 888-615-0301 number I found for on the GetHuman Bright House Networks (Central Florida) customer phone number page I was on: Bright House Networks (Central Florida) Customer Service Phone Number
GetHuman: And which of these common Bright House Networks (Central Florida) customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-393371 a list of common Bright House Networks (Central Florida) problems)
GetHuman-393371: "Service problem" was why I was trying to call.

GetHuman-393371's review of Bright House Networks (Central Florida) customer service

GetHuman: So how would you sum up your experience for GetHuman's Bright House Networks (Central Florida) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-393371: have * digital tvs--Im told now that i need an adapter box--i cannot contact anything but menus, none of which know of digital adapter--you may save receptionist salary--and lose to AT$T
GetHuman: Let's quantify your experience contacting Bright House Networks (Central Florida). On a scale of 1 to 5, how easy is it go get help on a Bright House Networks (Central Florida) problem?
GetHuman-393371: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-393371: I'd give them a three out of five on communication.
GetHuman: And what about Bright House Networks (Central Florida)'s ability to quickly and effectively address your problem?
GetHuman-393371: For that I would say one out of five.
GetHuman: And finally- any advice for other Bright House Networks (Central Florida) customers?
GetHuman-393371: Call them early in the day or late. Don't forget any personal or account information you might need for Bright House Networks (Central Florida) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-393371 taken from his Bright House Networks (Central Florida) customer service problem that occurred on November 17th, 2017.

Bright House Networks (Central Florida)

2.36 of 5 stars | 58 reviews

GetHuman-393371's Bright House Networks (Central Florida) Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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