Bristol-Myers Squibb: Did not get to speak with anyone...was put on h...
A Bristol-Myers Squibb customer review by GetHuman user GetHuman-318644 from November 11th, 2017
Background on GetHuman-318644's case
GetHuman: GetHuman-318644 - can you tell our other Bristol-Myers Squibb customers when your case took place?
GetHuman-318644: Yes. It was evening, on November 1st.
GetHuman: Did you reach out to Bristol-Myers Squibb, and if so, how?
GetHuman: And which of these common Bristol-Myers Squibb customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-318644 a list of common Bristol-Myers Squibb problems)
GetHuman-318644: "None of those really matches why I wanted to call Bristol-Myers Squibb that day." was why I was trying to call.
GetHuman-318644's review of Bristol-Myers Squibb customer service
GetHuman: So how would you sum up your experience for GetHuman's Bristol-Myers Squibb customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-318644: Did not get to speak with anyone...was put on hold to leave a message but when transferred to mailbox, mailbox was full !
GetHuman: Let's quantify your experience contacting Bristol-Myers Squibb. On a scale of 1 to 5, how easy is it go get help on a Bristol-Myers Squibb problem?
GetHuman-318644: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-318644: I'd give them a three out of five on communication.
GetHuman: And what about Bristol-Myers Squibb's ability to quickly and effectively address your problem?
GetHuman-318644: For that I would say five out of five.
GetHuman: And finally- any advice for other Bristol-Myers Squibb customers?
GetHuman-318644: Call them early in the day or late. Don't forget any personal or account information you might need for Bristol-Myers Squibb to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-318644 taken from his Bristol-Myers Squibb customer service problem that occurred on November 1st, 2017.
Bristol-Myers Squibb
3.40 of 5 stars | 3 reviews
GetHuman-318644's Bristol-Myers Squibb Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars
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