Bristol-Myers Squibb: MY SISTER inlaw HAD HER LEG AMPUTATED * MOS AGO...
A Bristol-Myers Squibb customer review by GetHuman user ~nancy harrison from November 17th, 2017
Background on ~nancy harrison's case
GetHuman: ~nancy harrison - can you tell our other Bristol-Myers Squibb customers when your case took place?
~nancy harrison: Yeah. It was morning, on November 9th.
GetHuman: Did you reach out to Bristol-Myers Squibb, and if so, how?
GetHuman: And which of these common Bristol-Myers Squibb customer issues best describes the reason you wanted to talk to them?
(Shows ~nancy harrison a list of common Bristol-Myers Squibb problems)
~nancy harrison: "None of those really matches why I wanted to call Bristol-Myers Squibb that day." was why I was trying to call.
~nancy harrison's review of Bristol-Myers Squibb customer service
GetHuman: So how would you sum up your experience for GetHuman's Bristol-Myers Squibb customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~nancy harrison: MY SISTER inlaw HAD HER LEG AMPUTATED * MOS AGO*SHE IS ON SHARE OF COST AND CAN NOT AFFORD HER PLAVIX I REALIZED TODAY SHE HAS NOT TAKEN THIS FOR ONE MONTH WHEN I call the company who created a drug which saves lives and I am told there is nothing they can do even for * month untill she gets this figured out to say this very clear "YOU SHOULD BE ASHAMED OF YOUR SELVES" the money this company makes and you had ZERO concern for someone who not only needs this medicine so the leg she has left is not amputated but if she has no blood flow to her stomach she can die. I am so disappointed I will make sure everyone that comes my way will know the concern you had I will make sure if my family ever needs meds that the Dr will give us something that is NOT manufactured by your company. How do you all sleep at night????
GetHuman: Let's quantify your experience contacting Bristol-Myers Squibb. On a scale of 1 to 5, how easy is it go get help on a Bristol-Myers Squibb problem?
~nancy harrison: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~nancy harrison: I'd give them a one out of five on communication.
GetHuman: And what about Bristol-Myers Squibb's ability to quickly and effectively address your problem?
~nancy harrison: For that I would say four out of five.
GetHuman: And finally- any advice for other Bristol-Myers Squibb customers?
~nancy harrison: Call them early in the day or late. Don't forget any personal or account information you might need for Bristol-Myers Squibb to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~nancy harrison taken from his Bristol-Myers Squibb customer service problem that occurred on November 9th, 2017.
Bristol-Myers Squibb
3.40 of 5 stars | 3 reviews
~nancy harrison's Bristol-Myers Squibb Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars
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