Brother International: I searched for a ** hour service phone number...

A Brother International customer review by GetHuman user GetHuman-375238 from November 27th, 2017

Background on GetHuman-375238's case

GetHuman: GetHuman-375238 - can you tell our other Brother International customers when your case took place?
GetHuman-375238: Yup. It was late at night, on November 21st.
GetHuman: Did you reach out to Brother International, and if so, how?
GetHuman-375238: I used the 800-284-4329 number I found for on the GetHuman Brother International customer phone number page I was on: Brother International Customer Service Phone Number
GetHuman: And which of these common Brother International customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-375238 a list of common Brother International problems)
GetHuman-375238: "Repairs" was why I was trying to call.

GetHuman-375238's review of Brother International customer service

GetHuman: So how would you sum up your experience for GetHuman's Brother International customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-375238: I searched for a ** hour service phone number. When I called, it was closed for the weekend. I run a hotel and need assistance to get my printer working.
GetHuman: Let's quantify your experience contacting Brother International. On a scale of 1 to 5, how easy is it go get help on a Brother International problem?
GetHuman-375238: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-375238: I'd give them a five out of five on communication.
GetHuman: And what about Brother International's ability to quickly and effectively address your problem?
GetHuman-375238: For that I would say five out of five.
GetHuman: And finally- any advice for other Brother International customers?
GetHuman-375238: Call them early in the day or late. Don't forget any personal or account information you might need for Brother International to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-375238 taken from his Brother International customer service problem that occurred on November 21st, 2017.

Brother International

3.57 of 5 stars | 36 reviews

GetHuman-375238's Brother International Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Brother International, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Brother International in any way.

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