Brother International: at ** yrs young i know zilch re electronic comm...
A Brother International customer review by GetHuman user GetHuman-378496 from November 26th, 2017
Background on GetHuman-378496's case
GetHuman: GetHuman-378496 - can you tell our other Brother International customers when your case took place?
GetHuman-378496: Sure. It was afternoon, on November 24th.
GetHuman: Did you reach out to Brother International, and if so, how?
GetHuman: And which of these common Brother International customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-378496 a list of common Brother International problems)
GetHuman-378496: "Warranty claim" was why I was trying to call.
GetHuman-378496's review of Brother International customer service
GetHuman: So how would you sum up your experience for GetHuman's Brother International customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-378496: at ** yrs young i know zilch re electronic communication.*other help talks too fast*uses words i don't understand in instructing*cory excellent voice and enouceation *sic*
GetHuman: Let's quantify your experience contacting Brother International. On a scale of 1 to 5, how easy is it go get help on a Brother International problem?
GetHuman-378496: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-378496: I'd give them a two out of five on communication.
GetHuman: And what about Brother International's ability to quickly and effectively address your problem?
GetHuman-378496: For that I would say three out of five.
GetHuman: And finally- any advice for other Brother International customers?
GetHuman-378496: Call them early in the day or late. Don't forget any personal or account information you might need for Brother International to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-378496 taken from his Brother International customer service problem that occurred on November 24th, 2017.