Burger King: ********** *:** am **I'am ** years old , and I...

A Burger King customer review by GetHuman user ~David R from November 27th, 2017

Background on ~David R's case

GetHuman: ~David R - can you tell our other Burger King customers when your case took place?
~David R: Yes I can. It was evening, on November 17th.
GetHuman: Did you reach out to Burger King, and if so, how?
~David R: I used the 866-394-2493 number I found for on the GetHuman Burger King customer phone number page I was on: Burger King Customer Service Phone Number
GetHuman: And which of these common Burger King customer issues best describes the reason you wanted to talk to them?
(Shows ~David R a list of common Burger King problems)
~David R: "Overcharge/Strange charge" was why I was trying to call.

~David R's review of Burger King customer service

GetHuman: So how would you sum up your experience for GetHuman's Burger King customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~David R: ********** *:** am **I'am ** years old , and I have to say this was the worse experience I have ever received In my life !!! Now when I say worse experience I don't just mean worst experience at Burger King , I MEAN WORST experience I have ever received from a Business in my life .And that is a hard one to pull off .*It started with a simple order from the Burger King in kenova , they forgot to add egg and cheese, on one of my Croissant . Now since I was going to Huntington , and there was another store on the way if made sense to just stop at that one and get it fix. Now I still had the warm food with the receipt , and the morning manger ( Marsha ) came to the window to assist me , after we sit and fought for * mins I just left . But What Marsha told me was since it didnt happen at here store it not her problem , and when I told her I was going to call CORP Offfice her words were ( I just dont care ) and she said that about *-* times .Iam sorry but if you dont care about the pe
GetHuman: Let's quantify your experience contacting Burger King. On a scale of 1 to 5, how easy is it go get help on a Burger King problem?
~David R: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~David R: I'd give them a four out of five on communication.
GetHuman: And what about Burger King's ability to quickly and effectively address your problem?
~David R: For that I would say one out of five.
GetHuman: And finally- any advice for other Burger King customers?
~David R: Call them early in the day or late. Don't forget any personal or account information you might need for Burger King to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~David R taken from his Burger King customer service problem that occurred on November 17th, 2017.

Burger King

1.35 of 5 stars | 112 reviews

~David R's Burger King Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Burger King, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Burger King in any way.

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