I WENT TO THE BURGER KING ON SILVER STAR AND HI...

A Burger King customer review by GetHuman user ~Starr Bella from November 24th, 2017

Background on ~Starr Bella's case

GetHuman: ~Starr Bella - can you tell our other Burger King customers when your case took place?
~Starr Bella: Yeah. It was middle of the night, on November 16th.
GetHuman: Did you reach out to Burger King, and if so, how?
~Starr Bella: I used the 866-394-2493 number I found for on the GetHuman Burger King customer phone number page I was on: Burger King Customer Service Phone Number
GetHuman: And which of these common Burger King customer issues best describes the reason you wanted to talk to them?
(Shows ~Starr Bella a list of common Burger King problems)
~Starr Bella: "Delivery problem" was why I was trying to call.

~Starr Bella's review of Burger King customer service

GetHuman: So how would you sum up your experience for GetHuman's Burger King customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Starr Bella: I WENT TO THE BURGER KING ON SILVER STAR AND HIAWASEE YESTERDAY..I WENT THERE AGAIN TODAY TO LET MANAGEMENT KNOW THE FOOD WAS NASTY AND NKT DONE..I MADE IT CLEAR IDIDNT WANT FREE FOOD..THE LADY MANGER HATIAN LADY WAS VERY RUDE ROLLING HER EYES AND HEAD...
GetHuman: Let's quantify your experience contacting Burger King. On a scale of 1 to 5, how easy is it go get help on a Burger King problem?
~Starr Bella: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Starr Bella: I'd give them a four out of five on communication.
GetHuman: And what about Burger King's ability to quickly and effectively address your problem?
~Starr Bella: For that I would say one out of five.
GetHuman: And finally- any advice for other Burger King customers?
~Starr Bella: Call them early in the day or late. Don't forget any personal or account information you might need for Burger King to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Starr Bella taken from his Burger King customer service problem that occurred on November 16th, 2017.

Burger King

1.35 of 5 stars | 112 reviews

~Starr Bella's Burger King Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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