I went to burger king located in Tyler Tx on *t...
A Burger King customer review by GetHuman user ~Danielle Johnson from November 20th, 2017
Background on ~Danielle Johnson's case
GetHuman: ~Danielle Johnson - can you tell our other Burger King customers when your case took place?
~Danielle Johnson: Yup. It was middle of the night, on November 19th.
GetHuman: Did you reach out to Burger King, and if so, how?
GetHuman: And which of these common Burger King customer issues best describes the reason you wanted to talk to them?
(Shows ~Danielle Johnson a list of common Burger King problems)
~Danielle Johnson: "Cancel a reservation" was why I was trying to call.
~Danielle Johnson's review of Burger King customer service
GetHuman: So how would you sum up your experience for GetHuman's Burger King customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Danielle Johnson: I went to burger king located in Tyler Tx on *th street. The cashier Angel was rude unprofessional. Very poor customer service I will NEVER dine there again. She was handling money and food after taking out trash and not once did she sanitize her hands. When I asked her to wash her hands before she prepared my order. She became angry and had an attitude. She was very rude. This is the worst costumer service I have ever had. I will NEVER dine again at burger king and I will tell everyone I know not to dine there either because of this rude uneducated unprofessional employee Angel.
GetHuman: Let's quantify your experience contacting Burger King. On a scale of 1 to 5, how easy is it go get help on a Burger King problem?
~Danielle Johnson: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Danielle Johnson: I'd give them a one out of five on communication.
GetHuman: And what about Burger King's ability to quickly and effectively address your problem?
~Danielle Johnson: For that I would say one out of five.
GetHuman: And finally- any advice for other Burger King customers?
~Danielle Johnson: Call them early in the day or late. Don't forget any personal or account information you might need for Burger King to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Danielle Johnson taken from his Burger King customer service problem that occurred on November 19th, 2017.