Burger King: Not sure ill ever eat Bk again even tho its the...

A Burger King customer review by GetHuman user ~Slowgirl50 from November 18th, 2017

Background on ~Slowgirl50's case

GetHuman: ~Slowgirl50 - can you tell our other Burger King customers when your case took place?
~Slowgirl50: Yup. It was middle of the night, on November 13th.
GetHuman: Did you reach out to Burger King, and if so, how?
~Slowgirl50: I used a help page I found on the GetHuman Burger King customer service contact info page: Contact Burger King Customer Service
GetHuman: And which of these common Burger King customer issues best describes the reason you wanted to talk to them?
(Shows ~Slowgirl50 a list of common Burger King problems)
~Slowgirl50: "Cancel a reservation" was why I was trying to contact.

~Slowgirl50's review of Burger King customer service

GetHuman: So how would you sum up your experience for GetHuman's Burger King customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Slowgirl50: Not sure ill ever eat Bk again even tho its the only hamburger joing i eat but i can live with out it. Worst service ever *nd day in a row
GetHuman: Let's quantify your experience contacting Burger King. On a scale of 1 to 5, how easy is it go get help on a Burger King problem?
~Slowgirl50: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Slowgirl50: I'd give them a three out of five on communication.
GetHuman: And what about Burger King's ability to quickly and effectively address your problem?
~Slowgirl50: For that I would say two out of five.
GetHuman: And finally- any advice for other Burger King customers?
~Slowgirl50: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Burger King to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Slowgirl50 taken from his Burger King customer service problem that occurred on November 13th, 2017.

Burger King

1.35 of 5 stars | 112 reviews

~Slowgirl50's Burger King Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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