Burger King: Ordered * chicken sandwiches and * Whoppers w*c...
A Burger King customer review by GetHuman user ~MrsCbytheSea from November 17th, 2017
Background on ~MrsCbytheSea's case
GetHuman: ~MrsCbytheSea - can you tell our other Burger King customers when your case took place?
~MrsCbytheSea: Yup. It was late at night, on November 10th.
GetHuman: Did you reach out to Burger King, and if so, how?
GetHuman: And which of these common Burger King customer issues best describes the reason you wanted to talk to them?
(Shows ~MrsCbytheSea a list of common Burger King problems)
~MrsCbytheSea: "Cancel a reservation" was why I was trying to call.
~MrsCbytheSea's review of Burger King customer service
GetHuman: So how would you sum up your experience for GetHuman's Burger King customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~MrsCbytheSea: Ordered * chicken sandwiches and * Whoppers w*chz @ **$* and * warm brownie hot fudge sundaes asking for extra fudge (@.** paid for) and I asked * times for the brownies on the side. Lady said our order was $** something. I knew it should be at least $** and waited several minutes for her to correct it. Manager NANCY was very snotty at the window. TOOK ** MINUTES TO RESOLVE AND WE *WERE* CUSTOMERS WHO WENT THROUGH DRIVE-THRU * X'S*WKLY.
GetHuman: Let's quantify your experience contacting Burger King. On a scale of 1 to 5, how easy is it go get help on a Burger King problem?
~MrsCbytheSea: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~MrsCbytheSea: I'd give them a two out of five on communication.
GetHuman: And what about Burger King's ability to quickly and effectively address your problem?
~MrsCbytheSea: For that I would say three out of five.
GetHuman: And finally- any advice for other Burger King customers?
~MrsCbytheSea: Call them early in the day or late. Don't forget any personal or account information you might need for Burger King to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~MrsCbytheSea taken from his Burger King customer service problem that occurred on November 10th, 2017.