Burger King: Store in West Columbia SC on Sunday *-**-**. We...
A Burger King customer review by GetHuman user GetHuman-18166 from November 22nd, 2017
Background on GetHuman-18166's case
GetHuman: GetHuman-18166 - can you tell our other Burger King customers when your case took place?
GetHuman-18166: Sure. It was evening, on November 21st.
GetHuman: Did you reach out to Burger King, and if so, how?
GetHuman: And which of these common Burger King customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-18166 a list of common Burger King problems)
GetHuman-18166: "Make a reservation" was why I was trying to contact.
GetHuman-18166's review of Burger King customer service
GetHuman: So how would you sum up your experience for GetHuman's Burger King customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-18166: Store in West Columbia SC on Sunday *-**-**. Went to get lunch around * in the afternoon with my *yr old and waited an hour in the drive through! If she hadn't wanted food from there so much I would have without a doubt left. So disappointed!
GetHuman: Let's quantify your experience contacting Burger King. On a scale of 1 to 5, how easy is it go get help on a Burger King problem?
GetHuman-18166: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-18166: I'd give them a three out of five on communication.
GetHuman: And what about Burger King's ability to quickly and effectively address your problem?
GetHuman-18166: For that I would say four out of five.
GetHuman: And finally- any advice for other Burger King customers?
GetHuman-18166: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Burger King to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-18166 taken from his Burger King customer service problem that occurred on November 21st, 2017.