Burger King: Was calling about location on deans bridge rd...
A Burger King customer review by GetHuman user ~Mpbarnes from November 22nd, 2017
Background on ~Mpbarnes's case
GetHuman: ~Mpbarnes - can you tell our other Burger King customers when your case took place?
~Mpbarnes: Yes I can. It was evening, on November 20th.
GetHuman: Did you reach out to Burger King, and if so, how?
GetHuman: And which of these common Burger King customer issues best describes the reason you wanted to talk to them?
(Shows ~Mpbarnes a list of common Burger King problems)
~Mpbarnes: "Overcharge/Strange charge" was why I was trying to call.
~Mpbarnes's review of Burger King customer service
GetHuman: So how would you sum up your experience for GetHuman's Burger King customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Mpbarnes: Was calling about location on deans bridge rd . Augusta ga... These ppl run this place like they dnt give a **** about customers .. Set in drive thru for * mins yes * nobody ever came over mic to assist ... Drove up to window & was ignored ... This isn't the *st time I *Have experience this at the same location ... Not sure burger like g cares but if so u guys need to fired from top to bottom ...
GetHuman: Let's quantify your experience contacting Burger King. On a scale of 1 to 5, how easy is it go get help on a Burger King problem?
~Mpbarnes: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Mpbarnes: I'd give them a two out of five on communication.
GetHuman: And what about Burger King's ability to quickly and effectively address your problem?
~Mpbarnes: For that I would say three out of five.
GetHuman: And finally- any advice for other Burger King customers?
~Mpbarnes: Call them early in the day or late. Don't forget any personal or account information you might need for Burger King to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Mpbarnes taken from his Burger King customer service problem that occurred on November 20th, 2017.