Burger King: owner of * bk's stores in virgia, Sal, yelled m...

A Burger King customer review by GetHuman user ~lost in virginia from November 18th, 2017

Background on ~lost in virginia's case

GetHuman: ~lost in virginia - can you tell our other Burger King customers when your case took place?
~lost in virginia: Yup. It was middle of the night, on November 12th.
GetHuman: Did you reach out to Burger King, and if so, how?
~lost in virginia: I used the 866-394-2493 number I found for on the GetHuman Burger King customer phone number page I was on: Burger King Customer Service Phone Number
GetHuman: And which of these common Burger King customer issues best describes the reason you wanted to talk to them?
(Shows ~lost in virginia a list of common Burger King problems)
~lost in virginia: "Cancel a reservation" was why I was trying to call.

~lost in virginia's review of Burger King customer service

GetHuman: So how would you sum up your experience for GetHuman's Burger King customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~lost in virginia: owner of * bk's stores in virgia, Sal, yelled me on the phone when I had a small problem with one of his managers. he is rude.
GetHuman: Let's quantify your experience contacting Burger King. On a scale of 1 to 5, how easy is it go get help on a Burger King problem?
~lost in virginia: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~lost in virginia: I'd give them a four out of five on communication.
GetHuman: And what about Burger King's ability to quickly and effectively address your problem?
~lost in virginia: For that I would say three out of five.
GetHuman: And finally- any advice for other Burger King customers?
~lost in virginia: Call them early in the day or late. Don't forget any personal or account information you might need for Burger King to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~lost in virginia taken from his Burger King customer service problem that occurred on November 12th, 2017.

Burger King

1.35 of 5 stars | 112 reviews

~lost in virginia's Burger King Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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