Burger King: very bad service at bukit batok. malay lady ser...
A Burger King customer review by GetHuman user ~125 from November 22nd, 2017
Background on ~125's case
GetHuman: ~125 - can you tell our other Burger King customers when your case took place?
~125: Yes I can. It was morning, on November 13th.
GetHuman: Did you reach out to Burger King, and if so, how?
GetHuman: And which of these common Burger King customer issues best describes the reason you wanted to talk to them?
(Shows ~125 a list of common Burger King problems)
~125: "Overcharge/Strange charge" was why I was trying to contact.
~125's review of Burger King customer service
GetHuman: So how would you sum up your experience for GetHuman's Burger King customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~125: very bad service at bukit batok. malay lady served me with a very rude face. seemed like she didnt want to take my order. and i ordered a fish burger but she gave me a chicken burger. worst still she didnt ask me what drink i wanted so she gave me coke, i told her nicely to changed it to coke light and she slammed the coke on the table, looking frustrated and pissed off she got me my coke light. this is a very bad service and i hope you would take some actions. very unacceptable.
GetHuman: Let's quantify your experience contacting Burger King. On a scale of 1 to 5, how easy is it go get help on a Burger King problem?
~125: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~125: I'd give them a one out of five on communication.
GetHuman: And what about Burger King's ability to quickly and effectively address your problem?
~125: For that I would say two out of five.
GetHuman: And finally- any advice for other Burger King customers?
~125: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Burger King to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~125 taken from his Burger King customer service problem that occurred on November 13th, 2017.