Burlington Coat Factory: Call went into a voice maile box.**This is just...
A Burlington Coat Factory customer review by GetHuman user GetHuman-398636 from November 23rd, 2017
Background on GetHuman-398636's case
GetHuman: GetHuman-398636 - can you tell our other Burlington Coat Factory customers when your case took place?
GetHuman-398636: Sure. It was afternoon, on November 22nd.
GetHuman: Did you reach out to Burlington Coat Factory, and if so, how?
GetHuman: And which of these common Burlington Coat Factory customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-398636 a list of common Burlington Coat Factory problems)
GetHuman-398636: "Cancel order" was why I was trying to call.
GetHuman-398636's review of Burlington Coat Factory customer service
GetHuman: So how would you sum up your experience for GetHuman's Burlington Coat Factory customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-398636: Call went into a voice maile box.**This is just plain crazy.**I have called different stores on occasion, have always contacted a rep.**Terrible customer Service!!!
GetHuman: Let's quantify your experience contacting Burlington Coat Factory. On a scale of 1 to 5, how easy is it go get help on a Burlington Coat Factory problem?
GetHuman-398636: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-398636: I'd give them a five out of five on communication.
GetHuman: And what about Burlington Coat Factory's ability to quickly and effectively address your problem?
GetHuman-398636: For that I would say four out of five.
GetHuman: And finally- any advice for other Burlington Coat Factory customers?
GetHuman-398636: Call them early in the day or late. Don't forget any personal or account information you might need for Burlington Coat Factory to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-398636 taken from his Burlington Coat Factory customer service problem that occurred on November 22nd, 2017.