C. Crane Company: Called C Crane regarding CC Radio display. The...

A C. Crane Company customer review by GetHuman user ~allyoung from October 25th, 2017

Background on ~allyoung's case

GetHuman: ~allyoung - can you tell our other C. Crane Company customers when your case took place?
~allyoung: Yeah. It was late at night, on October 20th.
GetHuman: Did you reach out to C. Crane Company, and if so, how?
~allyoung: I used the 800-522-8863 number I found for on the GetHuman C. Crane Company customer phone number page I was on: C. Crane Company Customer Service Phone Number
GetHuman: And which of these common C. Crane Company customer issues best describes the reason you wanted to talk to them?
(Shows ~allyoung a list of common C. Crane Company problems)
~allyoung: "Complaint" was why I was trying to call.

~allyoung's review of C. Crane Company customer service

GetHuman: So how would you sum up your experience for GetHuman's C. Crane Company customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~allyoung: Called C Crane regarding CC Radio display. They offered a (fee) repair, or a $** coupon toward purchase of a newer CC Radio
GetHuman: Let's quantify your experience contacting C. Crane Company. On a scale of 1 to 5, how easy is it go get help on a C. Crane Company problem?
~allyoung: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~allyoung: I'd give them a three out of five on communication.
GetHuman: And what about C. Crane Company's ability to quickly and effectively address your problem?
~allyoung: For that I would say four out of five.
GetHuman: And finally- any advice for other C. Crane Company customers?
~allyoung: Call them early in the day or late. Don't forget any personal or account information you might need for C. Crane Company to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~allyoung taken from his C. Crane Company customer service problem that occurred on October 20th, 2017.

C. Crane Company

3.00 of 5 stars | 4 reviews

~allyoung's C. Crane Company Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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