C. Crane Company: Had problem with my internet radio *which I lov...
A C. Crane Company customer review by GetHuman user ~Thaddeus Kosciuszko from November 18th, 2017
Background on ~Thaddeus Kosciuszko's case
GetHuman: ~Thaddeus Kosciuszko - can you tell our other C. Crane Company customers when your case took place?
~Thaddeus Kosciuszko: Yes. It was late at night, on November 9th.
GetHuman: Did you reach out to C. Crane Company, and if so, how?
GetHuman: And which of these common C. Crane Company customer issues best describes the reason you wanted to talk to them?
(Shows ~Thaddeus Kosciuszko a list of common C. Crane Company problems)
~Thaddeus Kosciuszko: "Technical support" was why I was trying to call.
~Thaddeus Kosciuszko's review of C. Crane Company customer service
GetHuman: So how would you sum up your experience for GetHuman's C. Crane Company customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Thaddeus Kosciuszko: Had problem with my internet radio *which I love!* The customer service rep was very helpful, very patient -- spent *** hour assisting me. Great company and outstanding customer service.
GetHuman: Let's quantify your experience contacting C. Crane Company. On a scale of 1 to 5, how easy is it go get help on a C. Crane Company problem?
~Thaddeus Kosciuszko: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Thaddeus Kosciuszko: I'd give them a two out of five on communication.
GetHuman: And what about C. Crane Company's ability to quickly and effectively address your problem?
~Thaddeus Kosciuszko: For that I would say one out of five.
GetHuman: And finally- any advice for other C. Crane Company customers?
~Thaddeus Kosciuszko: Call them early in the day or late. Don't forget any personal or account information you might need for C. Crane Company to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Thaddeus Kosciuszko taken from his C. Crane Company customer service problem that occurred on November 9th, 2017.
C. Crane Company
3.00 of 5 stars | 4 reviews
~Thaddeus Kosciuszko's C. Crane Company Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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