CBS Corp.: I am sr. citizen, saved for * yrs to attend liv...
A CBS Corp. customer review by GetHuman user GetHuman-201371 from November 12th, 2017
Background on GetHuman-201371's case
GetHuman: GetHuman-201371 - can you tell our other CBS Corp. customers when your case took place?
GetHuman-201371: Sure. It was middle of the night, on November 7th.
GetHuman: Did you reach out to CBS Corp., and if so, how?
GetHuman: And which of these common CBS Corp. customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-201371 a list of common CBS Corp. problems)
GetHuman-201371: "Cancel subscription" was why I was trying to call.
GetHuman-201371's review of CBS Corp. customer service
GetHuman: So how would you sum up your experience for GetHuman's CBS Corp. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-201371: I am sr. citizen, saved for * yrs to attend live taping of Price Is Right. I was trampled and injured by * burly young men who excitedly rushed to the stage to be with their pal who won. They were wild, tatooed, took shirts off on stage - ACTED CRAZY. I sustained cuts, bruises and no response from CBS - they send it to claims dept who states production is responsible and they are located in UK. Now trying to contact Public Relations and CEO of FremantleMedia in Burbank, the US production office and no one will provide an email, fax or contact number. People are treated as props, no compassion or empathy received.
GetHuman: Let's quantify your experience contacting CBS Corp.. On a scale of 1 to 5, how easy is it go get help on a CBS Corp. problem?
GetHuman-201371: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-201371: I'd give them a five out of five on communication.
GetHuman: And what about CBS Corp.'s ability to quickly and effectively address your problem?
GetHuman-201371: For that I would say five out of five.
GetHuman: And finally- any advice for other CBS Corp. customers?
GetHuman-201371: Call them early in the day or late. Don't forget any personal or account information you might need for CBS Corp. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-201371 taken from his CBS Corp. customer service problem that occurred on November 7th, 2017.