CBS Corp.: I called CBS via two different phone numbers* d...
A CBS Corp. customer review by GetHuman user ~Unhappy with CBS from November 21st, 2017
Background on ~Unhappy with CBS's case
GetHuman: ~Unhappy with CBS - can you tell our other CBS Corp. customers when your case took place?
~Unhappy with CBS: Yup. It was middle of the night, on November 16th.
GetHuman: Did you reach out to CBS Corp., and if so, how?
GetHuman: And which of these common CBS Corp. customer issues best describes the reason you wanted to talk to them?
(Shows ~Unhappy with CBS a list of common CBS Corp. problems)
~Unhappy with CBS: "Delivery problem" was why I was trying to call.
~Unhappy with CBS's review of CBS Corp. customer service
GetHuman: So how would you sum up your experience for GetHuman's CBS Corp. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Unhappy with CBS: I called CBS via two different phone numbers* despite what I read online, I could not get ahold of a real person. I want CBS to take basketball off of their network since I have no interest in it and am missing other programs on CBS including The Big Bang Theory, Elementary, Jeopardy, Blue Bloods and several others. Please see if CBS can switch basketball to a sports channel.
GetHuman: Let's quantify your experience contacting CBS Corp.. On a scale of 1 to 5, how easy is it go get help on a CBS Corp. problem?
~Unhappy with CBS: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Unhappy with CBS: I'd give them a five out of five on communication.
GetHuman: And what about CBS Corp.'s ability to quickly and effectively address your problem?
~Unhappy with CBS: For that I would say five out of five.
GetHuman: And finally- any advice for other CBS Corp. customers?
~Unhappy with CBS: Call them early in the day or late. Don't forget any personal or account information you might need for CBS Corp. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Unhappy with CBS taken from his CBS Corp. customer service problem that occurred on November 16th, 2017.