CBS Corp.: your network blows and it is no longer availabl...
A CBS Corp. customer review by GetHuman user ~kenema from November 15th, 2017
Background on ~kenema's case
GetHuman: ~kenema - can you tell our other CBS Corp. customers when your case took place?
~kenema: Yes I can. It was late at night, on November 6th.
GetHuman: Did you reach out to CBS Corp., and if so, how?
GetHuman: And which of these common CBS Corp. customer issues best describes the reason you wanted to talk to them?
(Shows ~kenema a list of common CBS Corp. problems)
~kenema: "Complaint" was why I was trying to call.
~kenema's review of CBS Corp. customer service
GetHuman: So how would you sum up your experience for GetHuman's CBS Corp. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~kenema: your network blows and it is no longer available on my TV because I've blocked it. I'm currently calling your advertisers and informing them that I will not purchase any products advertised on your airwaves. You rat ******** owe ALL OF US an apology.
GetHuman: Let's quantify your experience contacting CBS Corp.. On a scale of 1 to 5, how easy is it go get help on a CBS Corp. problem?
~kenema: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~kenema: I'd give them a two out of five on communication.
GetHuman: And what about CBS Corp.'s ability to quickly and effectively address your problem?
~kenema: For that I would say three out of five.
GetHuman: And finally- any advice for other CBS Corp. customers?
~kenema: Call them early in the day or late. Don't forget any personal or account information you might need for CBS Corp. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~kenema taken from his CBS Corp. customer service problem that occurred on November 6th, 2017.