I have been dealing with the CVS Caremark Pharm...
A CVS Caremark customer review by GetHuman user ~NoMedicine from November 21st, 2017
Background on ~NoMedicine's case
GetHuman: ~NoMedicine - can you tell our other CVS Caremark customers when your case took place?
~NoMedicine: Yeah. It was morning, on November 14th.
GetHuman: Did you reach out to CVS Caremark, and if so, how?
GetHuman: And which of these common CVS Caremark customer issues best describes the reason you wanted to talk to them?
(Shows ~NoMedicine a list of common CVS Caremark problems)
~NoMedicine: "Lost card" was why I was trying to call.
~NoMedicine's review of CVS Caremark customer service
GetHuman: So how would you sum up your experience for GetHuman's CVS Caremark customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~NoMedicine: I have been dealing with the CVS Caremark Pharmacy for too long now. They have never delivered my Prescriptions timely* they hold prescriptions that you need to keep yourself a live, because you have a slight outstanding balance, Ummmm. I have never not paid them for their lack of Service. CVS CareMark think they are doing themselves a great business by holding prescriptions from being delivered. The problem is they have too many geniuses working there that have no idea about any medical situation. I have never seen a pharmacy that tries to bully you for their lack of performance. This is uncalled for. They act like I have never paid them. So they make your medical condition worse, because they can't step up and do their job. I pay CVS every time for the prescriptions I have had filled. I never had issues like this until I started having to deal with CVS Caremark. I would advise anyone looking to do business with CVS CareMark to look to real professional Pharmacy, and not a drug dealer
GetHuman: Let's quantify your experience contacting CVS Caremark. On a scale of 1 to 5, how easy is it go get help on a CVS Caremark problem?
~NoMedicine: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~NoMedicine: I'd give them a two out of five on communication.
GetHuman: And what about CVS Caremark's ability to quickly and effectively address your problem?
~NoMedicine: For that I would say five out of five.
GetHuman: And finally- any advice for other CVS Caremark customers?
~NoMedicine: Call them early in the day or late. Don't forget any personal or account information you might need for CVS Caremark to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~NoMedicine taken from his CVS Caremark customer service problem that occurred on November 14th, 2017.