CVS MinuteClinic Patient Support: Anita was great however they hold time was too...
A CVS MinuteClinic Patient Support customer review by GetHuman user ~anonymous from November 26th, 2017
Background on ~anonymous's case
GetHuman: ~anonymous - can you tell our other CVS MinuteClinic Patient Support customers when your case took place?
~anonymous: Yeah. It was late at night, on November 18th.
GetHuman: Did you reach out to CVS MinuteClinic Patient Support, and if so, how?
GetHuman: And which of these common CVS MinuteClinic Patient Support customer issues best describes the reason you wanted to talk to them?
(Shows ~anonymous a list of common CVS MinuteClinic Patient Support problems)
~anonymous: "None of those really matches why I wanted to call CVS MinuteClinic Patient Support that day." was why I was trying to call.
~anonymous's review of CVS MinuteClinic Patient Support customer service
GetHuman: So how would you sum up your experience for GetHuman's CVS MinuteClinic Patient Support customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~anonymous: Anita was great however they hold time was too long - this was about a bill that got paid twice so I should get a refund check
GetHuman: Let's quantify your experience contacting CVS MinuteClinic Patient Support. On a scale of 1 to 5, how easy is it go get help on a CVS MinuteClinic Patient Support problem?
~anonymous: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~anonymous: I'd give them a five out of five on communication.
GetHuman: And what about CVS MinuteClinic Patient Support's ability to quickly and effectively address your problem?
~anonymous: For that I would say four out of five.
GetHuman: And finally- any advice for other CVS MinuteClinic Patient Support customers?
~anonymous: Call them early in the day or late. Don't forget any personal or account information you might need for CVS MinuteClinic Patient Support to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~anonymous taken from his CVS MinuteClinic Patient Support customer service problem that occurred on November 18th, 2017.
CVS MinuteClinic Patient Support
2.33 of 5 stars | 12 reviews
~anonymous's CVS MinuteClinic Patient Support Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars
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