CVS MinuteClinic Patient Support: Was supposed to call me yesterday with strep cu...

A CVS MinuteClinic Patient Support customer review by GetHuman user ~rndobbs4u@aol.com from November 26th, 2017

Background on ~rndobbs4u@aol.com 's case

GetHuman: ~rndobbs4u@aol.com - can you tell our other CVS MinuteClinic Patient Support customers when your case took place?
~rndobbs4u@aol.com : Sure. It was afternoon, on November 18th.
GetHuman: Did you reach out to CVS MinuteClinic Patient Support, and if so, how?
~rndobbs4u@aol.com : I used the 866-389-2727 number I found for on the GetHuman CVS MinuteClinic Patient Support customer phone number page I was on: CVS MinuteClinic Patient Support Customer Service Phone Number
GetHuman: And which of these common CVS MinuteClinic Patient Support customer issues best describes the reason you wanted to talk to them?
(Shows ~rndobbs4u@aol.com a list of common CVS MinuteClinic Patient Support problems)
~rndobbs4u@aol.com : "None of those really matches why I wanted to call CVS MinuteClinic Patient Support that day." was why I was trying to call.

~rndobbs4u@aol.com 's review of CVS MinuteClinic Patient Support customer service

GetHuman: So how would you sum up your experience for GetHuman's CVS MinuteClinic Patient Support customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~rndobbs4u@aol.com : Was supposed to call me yesterday with strep culture redults. Of course I never heard anything. Could never get through to speak with anyone at the location I went to. Big inconvenience when you don't feel well, so now I'm on wait with their * *** customer service number desperately trying to get someone to help me. They should rename it The "will get to you when we fill like it clinic. " SMDH
GetHuman: Let's quantify your experience contacting CVS MinuteClinic Patient Support. On a scale of 1 to 5, how easy is it go get help on a CVS MinuteClinic Patient Support problem?
~rndobbs4u@aol.com : I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~rndobbs4u@aol.com : I'd give them a three out of five on communication.
GetHuman: And what about CVS MinuteClinic Patient Support's ability to quickly and effectively address your problem?
~rndobbs4u@aol.com : For that I would say two out of five.
GetHuman: And finally- any advice for other CVS MinuteClinic Patient Support customers?
~rndobbs4u@aol.com : Call them early in the day or late. Don't forget any personal or account information you might need for CVS MinuteClinic Patient Support to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~rndobbs4u@aol.com taken from his CVS MinuteClinic Patient Support customer service problem that occurred on November 18th, 2017.

CVS MinuteClinic Patient Support

2.33 of 5 stars | 12 reviews

~rndobbs4u@aol.com 's CVS MinuteClinic Patient Support Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars

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