Cabela's: Wow... Terrible Service and no apology**They wi...
A Cabela's customer review by GetHuman user ~Discover Bocas from November 7th, 2017
Background on ~Discover Bocas's case
GetHuman: ~Discover Bocas - can you tell our other Cabela's customers when your case took place?
~Discover Bocas: Yup. It was morning, on November 3rd.
GetHuman: Did you reach out to Cabela's, and if so, how?
GetHuman: And which of these common Cabela's customer issues best describes the reason you wanted to talk to them?
(Shows ~Discover Bocas a list of common Cabela's problems)
~Discover Bocas: "Overcharge/Strange charge" was why I was trying to call.
~Discover Bocas's review of Cabela's customer service
GetHuman: So how would you sum up your experience for GetHuman's Cabela's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Discover Bocas: Wow... Terrible Service and no apology**They will keep adding to your back order indefinitely with no explanation nor an apology. They did not tell me that after the end of my two weeks back order time that they were adding an additional * weeks to that time and then who knows what else. Is definitely not worth it. I was only saving about $** by buying from them. I would never recommend them to anyone. The online customer service is useless as well. What a waste of my time. Buyer beware i should have checked reviews before ordering from them.
GetHuman: Let's quantify your experience contacting Cabela's. On a scale of 1 to 5, how easy is it go get help on a Cabela's problem?
~Discover Bocas: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Discover Bocas: I'd give them a three out of five on communication.
GetHuman: And what about Cabela's's ability to quickly and effectively address your problem?
~Discover Bocas: For that I would say five out of five.
GetHuman: And finally- any advice for other Cabela's customers?
~Discover Bocas: Call them early in the day or late. Don't forget any personal or account information you might need for Cabela's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Discover Bocas taken from his Cabela's customer service problem that occurred on November 3rd, 2017.