California Department of Motor Vehicles (DMV/RMV): I called DMV *-***-***-**** to ask them about r...

A California Department of Motor Vehicles (DMV/RMV) customer review by GetHuman user ~vi from November 4th, 2017

Background on ~vi's case

GetHuman: ~vi - can you tell our other California Department of Motor Vehicles (DMV/RMV) customers when your case took place?
~vi: Yes. It was morning, on October 26th.
GetHuman: Did you reach out to California Department of Motor Vehicles (DMV/RMV), and if so, how?
~vi: I used the 800-777-0133 number I found for on the GetHuman California Department of Motor Vehicles (DMV/RMV) customer phone number page I was on: California Department of Motor Vehicles (DMV/RMV) Customer Service Phone Number
GetHuman: And which of these common California Department of Motor Vehicles (DMV/RMV) customer issues best describes the reason you wanted to talk to them?
(Shows ~vi a list of common California Department of Motor Vehicles (DMV/RMV) problems)
~vi: "Lost ID/License Renewal" was why I was trying to call.

~vi's review of California Department of Motor Vehicles (DMV/RMV) customer service

GetHuman: So how would you sum up your experience for GetHuman's California Department of Motor Vehicles (DMV/RMV) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~vi: I called DMV *-***-***-**** to ask them about renewal ID for my mother, the bad guy picked up the phone, he did not let me finish my question. He spoke aloud to me that bring her in bring her in, then he hang up my phone. his service is so so bad, he needs to quit this job.
GetHuman: Let's quantify your experience contacting California Department of Motor Vehicles (DMV/RMV). On a scale of 1 to 5, how easy is it go get help on a California Department of Motor Vehicles (DMV/RMV) problem?
~vi: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~vi: I'd give them a three out of five on communication.
GetHuman: And what about California Department of Motor Vehicles (DMV/RMV)'s ability to quickly and effectively address your problem?
~vi: For that I would say two out of five.
GetHuman: And finally- any advice for other California Department of Motor Vehicles (DMV/RMV) customers?
~vi: Call them early in the day or late. Don't forget any personal or account information you might need for California Department of Motor Vehicles (DMV/RMV) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~vi taken from his California Department of Motor Vehicles (DMV/RMV) customer service problem that occurred on October 26th, 2017.

California Department of Motor Vehicles (DMV/RMV)

2.93 of 5 stars | 218 reviews

~vi's California Department of Motor Vehicles (DMV/RMV) Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like California Department of Motor Vehicles (DMV/RMV), sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with California Department of Motor Vehicles (DMV/RMV) in any way.

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