California Department of Motor Vehicles (DMV/RMV): I was only transferred * times, but I ended up...
A California Department of Motor Vehicles (DMV/RMV) customer review by GetHuman user GetHuman-194462 from November 16th, 2017
Background on GetHuman-194462's case
GetHuman: GetHuman-194462 - can you tell our other California Department of Motor Vehicles (DMV/RMV) customers when your case took place?
GetHuman-194462: Yeah. It was evening, on November 12th.
GetHuman: Did you reach out to California Department of Motor Vehicles (DMV/RMV), and if so, how?
GetHuman: And which of these common California Department of Motor Vehicles (DMV/RMV) customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-194462 a list of common California Department of Motor Vehicles (DMV/RMV) problems)
GetHuman-194462: "Local services" was why I was trying to call.
GetHuman-194462's review of California Department of Motor Vehicles (DMV/RMV) customer service
GetHuman: So how would you sum up your experience for GetHuman's California Department of Motor Vehicles (DMV/RMV) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-194462: I was only transferred * times, but I ended up finding out that they were too busy. I understood them precisely and they were courteous. Better than automated tellers.
GetHuman: Let's quantify your experience contacting California Department of Motor Vehicles (DMV/RMV). On a scale of 1 to 5, how easy is it go get help on a California Department of Motor Vehicles (DMV/RMV) problem?
GetHuman-194462: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-194462: I'd give them a one out of five on communication.
GetHuman: And what about California Department of Motor Vehicles (DMV/RMV)'s ability to quickly and effectively address your problem?
GetHuman-194462: For that I would say two out of five.
GetHuman: And finally- any advice for other California Department of Motor Vehicles (DMV/RMV) customers?
GetHuman-194462: Call them early in the day or late. Don't forget any personal or account information you might need for California Department of Motor Vehicles (DMV/RMV) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-194462 taken from his California Department of Motor Vehicles (DMV/RMV) customer service problem that occurred on November 12th, 2017.