California Department of Motor Vehicles (DMV/RMV): THIS NUMBER IS AMAZING. I waited ** minutes on...
A California Department of Motor Vehicles (DMV/RMV) customer review by GetHuman user ~NC from November 3rd, 2017
Background on ~NC's case
GetHuman: ~NC - can you tell our other California Department of Motor Vehicles (DMV/RMV) customers when your case took place?
~NC: Yes. It was afternoon, on October 31st.
GetHuman: Did you reach out to California Department of Motor Vehicles (DMV/RMV), and if so, how?
GetHuman: And which of these common California Department of Motor Vehicles (DMV/RMV) customer issues best describes the reason you wanted to talk to them?
(Shows ~NC a list of common California Department of Motor Vehicles (DMV/RMV) problems)
~NC: "Suspension" was why I was trying to call.
~NC's review of California Department of Motor Vehicles (DMV/RMV) customer service
GetHuman: So how would you sum up your experience for GetHuman's California Department of Motor Vehicles (DMV/RMV) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~NC: THIS NUMBER IS AMAZING. I waited ** minutes on the *** number and no answer. I dialed the first number on the site and it was busy...then I dialed this one and tada! A helpful human. Perfect.
GetHuman: Let's quantify your experience contacting California Department of Motor Vehicles (DMV/RMV). On a scale of 1 to 5, how easy is it go get help on a California Department of Motor Vehicles (DMV/RMV) problem?
~NC: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~NC: I'd give them a four out of five on communication.
GetHuman: And what about California Department of Motor Vehicles (DMV/RMV)'s ability to quickly and effectively address your problem?
~NC: For that I would say five out of five.
GetHuman: And finally- any advice for other California Department of Motor Vehicles (DMV/RMV) customers?
~NC: Call them early in the day or late. Don't forget any personal or account information you might need for California Department of Motor Vehicles (DMV/RMV) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~NC taken from his California Department of Motor Vehicles (DMV/RMV) customer service problem that occurred on October 31st, 2017.