California Department of Motor Vehicles (DMV/RMV): Worst Customer Service ever! The guy wouldn't l...
A California Department of Motor Vehicles (DMV/RMV) customer review by GetHuman user ~G from November 23rd, 2017
Background on ~G's case
GetHuman: ~G - can you tell our other California Department of Motor Vehicles (DMV/RMV) customers when your case took place?
~G: Yes I can. It was middle of the night, on November 14th.
GetHuman: Did you reach out to California Department of Motor Vehicles (DMV/RMV), and if so, how?
GetHuman: And which of these common California Department of Motor Vehicles (DMV/RMV) customer issues best describes the reason you wanted to talk to them?
(Shows ~G a list of common California Department of Motor Vehicles (DMV/RMV) problems)
~G: "Title Release" was why I was trying to call.
~G's review of California Department of Motor Vehicles (DMV/RMV) customer service
GetHuman: So how would you sum up your experience for GetHuman's California Department of Motor Vehicles (DMV/RMV) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~G: Worst Customer Service ever! The guy wouldn't listen to me. When I asked for his name he hung up on me. All I wanted to know is what info do thy want to see so I can renew my license. I just wonder if they really do care and actually read these reviews. They probably don't.
GetHuman: Let's quantify your experience contacting California Department of Motor Vehicles (DMV/RMV). On a scale of 1 to 5, how easy is it go get help on a California Department of Motor Vehicles (DMV/RMV) problem?
~G: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~G: I'd give them a two out of five on communication.
GetHuman: And what about California Department of Motor Vehicles (DMV/RMV)'s ability to quickly and effectively address your problem?
~G: For that I would say three out of five.
GetHuman: And finally- any advice for other California Department of Motor Vehicles (DMV/RMV) customers?
~G: Call them early in the day or late. Don't forget any personal or account information you might need for California Department of Motor Vehicles (DMV/RMV) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~G taken from his California Department of Motor Vehicles (DMV/RMV) customer service problem that occurred on November 14th, 2017.