California Disability Insurance (SDI): After two weeks of calling every day on the hal...
A California Disability Insurance (SDI) customer review by GetHuman user ~LostInLA from November 25th, 2017
Background on ~LostInLA's case
GetHuman: ~LostInLA - can you tell our other California Disability Insurance (SDI) customers when your case took place?
~LostInLA: Yes I can. It was morning, on November 20th.
GetHuman: Did you reach out to California Disability Insurance (SDI), and if so, how?
GetHuman: And which of these common California Disability Insurance (SDI) customer issues best describes the reason you wanted to talk to them?
(Shows ~LostInLA a list of common California Disability Insurance (SDI) problems)
~LostInLA: "Renew a claim" was why I was trying to call.
~LostInLA's review of California Disability Insurance (SDI) customer service
GetHuman: So how would you sum up your experience for GetHuman's California Disability Insurance (SDI) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~LostInLA: After two weeks of calling every day on the half hour, I finally got a human and a good one* he was as helpful as he could be. I am not sure what the trick is to get a human, just luck unfortunately. Try pressing * for Spanish and then tell the person you only speak English?
GetHuman: Let's quantify your experience contacting California Disability Insurance (SDI). On a scale of 1 to 5, how easy is it go get help on a California Disability Insurance (SDI) problem?
~LostInLA: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~LostInLA: I'd give them a three out of five on communication.
GetHuman: And what about California Disability Insurance (SDI)'s ability to quickly and effectively address your problem?
~LostInLA: For that I would say one out of five.
GetHuman: And finally- any advice for other California Disability Insurance (SDI) customers?
~LostInLA: Call them early in the day or late. Don't forget any personal or account information you might need for California Disability Insurance (SDI) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~LostInLA taken from his California Disability Insurance (SDI) customer service problem that occurred on November 20th, 2017.