California Employment Development Department (EDD): I have been trying to contact the EDD Office us...

A California Employment Development Department (EDD) customer review by GetHuman user ~Frustrated with EDD from November 13th, 2017

Background on ~Frustrated with EDD's case

GetHuman: ~Frustrated with EDD - can you tell our other California Employment Development Department (EDD) customers when your case took place?
~Frustrated with EDD: Yes I can. It was afternoon, on November 8th.
GetHuman: Did you reach out to California Employment Development Department (EDD), and if so, how?
~Frustrated with EDD: I used the 800-300-5616 number I found for on the GetHuman California Employment Development Department (EDD) customer phone number page I was on: California Employment Development Department (EDD) Customer Service Phone Number
GetHuman: And which of these common California Employment Development Department (EDD) customer issues best describes the reason you wanted to talk to them?
(Shows ~Frustrated with EDD a list of common California Employment Development Department (EDD) problems)
~Frustrated with EDD: "Re-open a claim" was why I was trying to call.

~Frustrated with EDD's review of California Employment Development Department (EDD) customer service

GetHuman: So how would you sum up your experience for GetHuman's California Employment Development Department (EDD) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Frustrated with EDD: I have been trying to contact the EDD Office using the toll free number of *-***-***-****. I call every day on the hour to see if i can get in with NO success. I have e-mailed them since ********** and no response. This is the worse experience I have had and no one is accoutable for this. People need this money to survive and I have paid into this system for over ** years. I need this money to survive.
GetHuman: Let's quantify your experience contacting California Employment Development Department (EDD). On a scale of 1 to 5, how easy is it go get help on a California Employment Development Department (EDD) problem?
~Frustrated with EDD: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Frustrated with EDD: I'd give them a three out of five on communication.
GetHuman: And what about California Employment Development Department (EDD)'s ability to quickly and effectively address your problem?
~Frustrated with EDD: For that I would say five out of five.
GetHuman: And finally- any advice for other California Employment Development Department (EDD) customers?
~Frustrated with EDD: Call them early in the day or late. Don't forget any personal or account information you might need for California Employment Development Department (EDD) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Frustrated with EDD taken from his California Employment Development Department (EDD) customer service problem that occurred on November 8th, 2017.

California Employment Development Department (EDD)

3.68 of 5 stars | 244 reviews

~Frustrated with EDD's California Employment Development Department (EDD) Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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