California Employment Development Department (EDD): The person I spoke with sent me some phone numb...

A California Employment Development Department (EDD) customer review by GetHuman user ~mjl312 from November 19th, 2017

Background on ~mjl312's case

GetHuman: ~mjl312 - can you tell our other California Employment Development Department (EDD) customers when your case took place?
~mjl312: Yes I can. It was middle of the night, on November 11th.
GetHuman: Did you reach out to California Employment Development Department (EDD), and if so, how?
~mjl312: I used the 800-300-5616 number I found for on the GetHuman California Employment Development Department (EDD) customer phone number page I was on: California Employment Development Department (EDD) Customer Service Phone Number
GetHuman: And which of these common California Employment Development Department (EDD) customer issues best describes the reason you wanted to talk to them?
(Shows ~mjl312 a list of common California Employment Development Department (EDD) problems)
~mjl312: "I'm currently out of state" was why I was trying to call.

~mjl312's review of California Employment Development Department (EDD) customer service

GetHuman: So how would you sum up your experience for GetHuman's California Employment Development Department (EDD) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mjl312: The person I spoke with sent me some phone numbers via chat session. I could not save as everytime I tried to copy and paste the information, my browser moved my cursor to the end of the chat session and kicked me off the information. When I requested the information be sent again, so it would be at the end of the chat session or email me and explained why, he refused stating he had already provided me with the information and he had other people to help. when he stopped chat session, my browser closed itself, and I am now trying to find a way to get the information back through hidden files or something.
GetHuman: Let's quantify your experience contacting California Employment Development Department (EDD). On a scale of 1 to 5, how easy is it go get help on a California Employment Development Department (EDD) problem?
~mjl312: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mjl312: I'd give them a two out of five on communication.
GetHuman: And what about California Employment Development Department (EDD)'s ability to quickly and effectively address your problem?
~mjl312: For that I would say five out of five.
GetHuman: And finally- any advice for other California Employment Development Department (EDD) customers?
~mjl312: Call them early in the day or late. Don't forget any personal or account information you might need for California Employment Development Department (EDD) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mjl312 taken from his California Employment Development Department (EDD) customer service problem that occurred on November 11th, 2017.

California Employment Development Department (EDD)

3.68 of 5 stars | 244 reviews

~mjl312's California Employment Development Department (EDD) Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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