California Employment Development Department (EDD): I was finally connected twice. The first time t...

A California Employment Development Department (EDD) customer review by GetHuman user GetHuman-14750 from November 21st, 2017

Background on GetHuman-14750's case

GetHuman: GetHuman-14750 - can you tell our other California Employment Development Department (EDD) customers when your case took place?
GetHuman-14750: Yes I can. It was afternoon, on November 19th.
GetHuman: Did you reach out to California Employment Development Department (EDD), and if so, how?
GetHuman-14750: I used the 800-300-5616 number I found for on the GetHuman California Employment Development Department (EDD) customer phone number page I was on: California Employment Development Department (EDD) Customer Service Phone Number
GetHuman: And which of these common California Employment Development Department (EDD) customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-14750 a list of common California Employment Development Department (EDD) problems)
GetHuman-14750: "File application" was why I was trying to call.

GetHuman-14750's review of California Employment Development Department (EDD) customer service

GetHuman: So how would you sum up your experience for GetHuman's California Employment Development Department (EDD) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-14750: I was finally connected twice. The first time this lady answered politely that she will transfer me to the right desk, but the line went back to the main . Then after pressing * for a couple of minutes a lunatic lady answered. It looked like the only english she knew was "Apreciate...appreciate...uhh...appreciate apreciate uhhnnn...."**Horrible
GetHuman: Let's quantify your experience contacting California Employment Development Department (EDD). On a scale of 1 to 5, how easy is it go get help on a California Employment Development Department (EDD) problem?
GetHuman-14750: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-14750: I'd give them a four out of five on communication.
GetHuman: And what about California Employment Development Department (EDD)'s ability to quickly and effectively address your problem?
GetHuman-14750: For that I would say five out of five.
GetHuman: And finally- any advice for other California Employment Development Department (EDD) customers?
GetHuman-14750: Call them early in the day or late. Don't forget any personal or account information you might need for California Employment Development Department (EDD) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-14750 taken from his California Employment Development Department (EDD) customer service problem that occurred on November 19th, 2017.

California Employment Development Department (EDD)

3.68 of 5 stars | 244 reviews

GetHuman-14750's California Employment Development Department (EDD) Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like California Employment Development Department (EDD), sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with California Employment Development Department (EDD) in any way.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!