California Employment Development Department (EDD): This number does NOT have qualified trained rep...
A California Employment Development Department (EDD) customer review by GetHuman user ~People are dumb from November 22nd, 2017
Background on ~People are dumb's case
GetHuman: ~People are dumb - can you tell our other California Employment Development Department (EDD) customers when your case took place?
~People are dumb: Yes I can. It was morning, on November 14th.
GetHuman: Did you reach out to California Employment Development Department (EDD), and if so, how?
GetHuman: And which of these common California Employment Development Department (EDD) customer issues best describes the reason you wanted to talk to them?
(Shows ~People are dumb a list of common California Employment Development Department (EDD) problems)
~People are dumb: "Account access" was why I was trying to call.
~People are dumb's review of California Employment Development Department (EDD) customer service
GetHuman: So how would you sum up your experience for GetHuman's California Employment Development Department (EDD) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~People are dumb: This number does NOT have qualified trained representatives. Any answers you get here are from OPERATORS who are not trained in claims. They can give you wrong information. If you want to mess up your claim or get incorrect information, go ahead and call. But don't cry to anyone when you ***** up your claim from not calling the correct department. **This number is the switchboard for the OP Center, NOT claims. Don't you think something that questions that have to do with your social security number and money, should go to TRAINED QUALIFIED people? Representatives have a full years training, yet you guys are calling operators for your questions and giving your social away to anyone that answers the phone of a * online. Not very smart.
GetHuman: Let's quantify your experience contacting California Employment Development Department (EDD). On a scale of 1 to 5, how easy is it go get help on a California Employment Development Department (EDD) problem?
~People are dumb: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~People are dumb: I'd give them a two out of five on communication.
GetHuman: And what about California Employment Development Department (EDD)'s ability to quickly and effectively address your problem?
~People are dumb: For that I would say five out of five.
GetHuman: And finally- any advice for other California Employment Development Department (EDD) customers?
~People are dumb: Call them early in the day or late. Don't forget any personal or account information you might need for California Employment Development Department (EDD) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~People are dumb taken from his California Employment Development Department (EDD) customer service problem that occurred on November 14th, 2017.