California Secretary of State: It rang about a dozen times and a live person a...
A California Secretary of State customer review by GetHuman user ~John Blair from November 20th, 2017
Background on ~John Blair's case
GetHuman: ~John Blair - can you tell our other California Secretary of State customers when your case took place?
~John Blair: Yes. It was middle of the night, on November 10th.
GetHuman: Did you reach out to California Secretary of State, and if so, how?
GetHuman: And which of these common California Secretary of State customer issues best describes the reason you wanted to talk to them?
(Shows ~John Blair a list of common California Secretary of State problems)
~John Blair: "None of those really matches why I wanted to call California Secretary of State that day." was why I was trying to call.
~John Blair's review of California Secretary of State customer service
GetHuman: So how would you sum up your experience for GetHuman's California Secretary of State customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~John Blair: It rang about a dozen times and a live person answered and transferred me to another live person who answered my question in less than a minute. It helped to have researched my problem and know the right department to talk to and the correct question to ask.
GetHuman: Let's quantify your experience contacting California Secretary of State. On a scale of 1 to 5, how easy is it go get help on a California Secretary of State problem?
~John Blair: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~John Blair: I'd give them a five out of five on communication.
GetHuman: And what about California Secretary of State's ability to quickly and effectively address your problem?
~John Blair: For that I would say three out of five.
GetHuman: And finally- any advice for other California Secretary of State customers?
~John Blair: Call them early in the day or late. Don't forget any personal or account information you might need for California Secretary of State to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~John Blair taken from his California Secretary of State customer service problem that occurred on November 10th, 2017.